Sivustossamme käytetään evästeitä, jotta se käyttäminen sujuu mahdollisimman mukavasti. Jatkamalla hyväksyt evästeiden käyttämisen.

Tulivuoren purkaus Islannissa 21. toukokuuta 2011

Arvoisa asiakkaamme,

Valitettavasti asiakaspalvelumme on ruuhkautunut 21. toukokuuta 2011 Islannissa tapahtuneen tulivuoren purkauksen lentoliikenteelle aiheuttamien vaikeuksien vuoksi. Mikäli varasit lennon joka peruttiin edellämainitusta syystä pyydämme sinua toimimaan allaolevan ohjeistuksen mukaisesti:

Ohjeita matkustajille joiden lento on peruttu

Mikäli matkasi peruuntui tulivuorenpurkauksen aiheuttaman lentokiellon vuoksi voimme anoa lentoyhtiöltä maksunpalautusta peruuntuneesta lennosta. Tätä varten tarvitsemme sinulta kirjallisen ilmoituksen sähköpostitse takaisinmaksupyynnöstä. Liitä vapaamuotoiseen viestiin mukaan tilausnumerosi ja mikäli olet maksanut matkan pankkitililtä niin myös pankkiyhteystietosi (pankin nimi, tilinumero ja tilin omistajan nimi). Välitämme takaisinmaksupyynnön edelleen lentoyhtiölle ja heidän palautettua maksamasi summan meille hyvitämme sen edelleen joko luottokortillesi tai pankkitilillesi. Huomioithan että lentoyhtiöiden takaisinmaksuosastot saattavat olla erittäin ruuhkautuneita tällä hetkellä jolloin takaisinmaksuun saattaa kulua useita viikkoja.

Mikäli varasit hotellimajoituksen jota et voinut käyttää tulemme noudattamaan hotellin määrittelemiä peruutusehtoja yhdessä meidän erityisehtojen kanssa kaikissa tapauksissa. Meidän määrittelemät erityisehdot ovat nähtävillä sivustollamme.

Pahoittelemme luonnonmullistuksesta asiakkaillemme aiheutuvaa haittaa.

Supersaverin henkilökunta

Matkat

Ennen matkaa

Suosituimmat kohteet

Suosituimmat kaupungit

Asiakaspalvelu

Tietoa meistä

Meillä maksat turvallisesti. Yhteistyössä:

Luotettava valinta

Yli 650 lentoyhtiötä
Yli 240 000 hotellia
Meiltä: Vaihda lippusi muutoskelpoiseksi

.uwt-spack-wrapp{ font-family: Arial, sans-serif; position: relative; width: 752px; height: 418px; /*background-color: #fff;*/ background-image: url("https://www.supersavertravel.se/files/image/uwt-spack-bg.png"); } .uwt-spack-1{ position: absolute; top: 18px; left: 60px; font-size: 20px; } .uwt-spack-2{ position: absolute; top: 67px; left: 15px; } .uwt-spack-2 .uwt-1{ font-size: 18px; font-weight: bold; color: #0068bc; } .uwt-spack-2 .uwt-2{ font-size: 12px; margin-top:3px; } .uwt-spack-3{ position: absolute; top: 144px; left: 15px; } .uwt-spack-3 .uwt-1{ font-size: 18px; font-weight: bold; } .uwt-spack-3 .uwt-2{ font-size: 12px; margin-top:3px; width: 270px; } .uwt-spack-4{ line-height: 41px; position: absolute; top: 238px; left: 15px; font-size: 16px; } .uwt-spack-4-info{ line-height: 39px; position: absolute; top: 243px; left: 263px; font-size: 16px; color: #8c8c8c; } .uwt-tool-tip-box { /* max-width: 240px; */ border: 1px solid #bbbbbb; border-radius: 3px; background: #ffffff; color: #333333; /*font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;*/ font-size: 12px; line-height: 1.2; padding: 12px; box-shadow: 0 0 10px rgba(0,0,0,0.1); width: 300px; } .uwt-tool-tip-box:after, .uwt-tool-tip-box:before { top: 100%; left: 50%; border: solid transparent; content: ""; height: 0; width: 0; position: absolute; pointer-events: none; transform-origin: center bottom; } .uwt-tool-tip-box:after { border-color: rgba(255, 255, 255, 0); border-top-color: #ffffff; border-width: 10px; margin-left: -10px; transform-origin: center bottom; } .uwt-tool-tip-box:before { border-color: rgba(187, 187, 187, 0); border-top-color: #bbbbbb; border-width: 11px; margin-left: -11px; transform-origin: center bottom; } .uwt-tool-tip-box-1{ position: absolute; left: 107px; bottom: 180px; display: none; } .uwt-tool-tip-box-2{ position: absolute; left: 107px; bottom: 140px; display: none; } .uwt-tool-tip-box-3{ position: absolute; left: 107px; bottom: 100px; display: none; } .uwt-spack-wrapp-1{ position: absolute; top: 121px; left: 292px; width: 150px; height: 240px; cursor: pointer; border-radius: 2px; } .uwt-spack-wrapp-2{ position: absolute; top: 121px; left: 447px; width: 150px; height: 240px; cursor: pointer; border-radius: 2px; } .uwt-spack-wrapp-3{ position: absolute; top: 121px; left: 602px; width: 150px; height: 240px; cursor: pointer; border-radius: 2px; } .uwt-spack-wrapp-1-border{ position: absolute; top: 121px; left: 292px; width: 150px; height: 240px; cursor: pointer; border-radius: 2px; border: 1px solid #d9d9d9; box-sizing: border-box; pointer-events: none; } .uwt-spack-wrapp-2-border{ position: absolute; top: 121px; left: 447px; width: 150px; height: 240px; border-radius: 2px; border: 1px solid #d9d9d9; box-sizing: border-box; pointer-events: none; } .uwt-spack-wrapp-3-border{ position: absolute; top: 121px; left: 602px; width: 150px; height: 240px; border-radius: 2px; border: 1px solid #d9d9d9; box-sizing: border-box; pointer-events: none; } .uwt-spack-5{ position: absolute; top: 22px; left: 0px; text-align: center; width: 150px; } .uwt-spack-5 .uwt-1{ font-size: 20px; font-weight: bold; } .uwt-spack-5 .uwt-2{ font-size: 16px; margin-top:3px; } .uwt-spack-5 .uwt-3{ position: absolute; line-height: 39px; font-size: 16px; top: 100px; width:100%; text-align: center; } .uwt-spack-5 .uwt-plupp{ top: 63px; left: 76px; position: absolute; /* font-size: 40px; */ width: 7px; height: 7px; border-radius: 50%; background-color: #444; } .uwt-plupp-1{ display: none; } .uwt-plupp-2{ display: none; } .uwt-plupp-3{ display: none; } .uwt-spack-5 .uwt-plupp-bg{ top: 59px; left: 72px; position: absolute; font-size: 40px; width: 13px; height: 13px; border-radius: 50%; background-color: #f3f3f3; border: 1px solid #989898; } .uwt-spack-6{ font-size: 16px; width: 170px; position: absolute; top: 370px; left: 435px; text-align: center; } .uwt-show{ display: block !important; } .uwt-b-b{ opacity: .4; display: block; } .uwt-spack-popular-icon{ position: absolute; left: 65px; top: -13px; } .uwt-spack-selected{ border: 3px solid green !important; } .uwt-spack-3-selected{ border: 3px solid #8bb78b; } .uwt-plupp-1-selected{ opacity: 1 !important; display: block !important; } .uwt-spack-hover{ border-top: 5px solid #ccc; border-bottom: 5px solid #ccc; border-right: 1px solid #d9d9d9; border-left: 1px solid #d9d9d9; } .uwt-spack-validation{ display:none; position:absolute; width: 567px; display: none; position: absolute; bottom: 315px; left: 10px; color: #d00; background-color: #ffc0cb; font-weight: 700; border-color: #ffc0cb; border-radius: 5px; padding: 10px; }

.paymentCost .infoBox::after, .paymentCost .infoBox::before { left: 80% !important; } #tripHighlightPlaceholder .bookButtonContainer{ margin-top: -8px !important; } #tripHighlightContainer .rightSide{ margin-top: 9px !important; margin-right: 10px; clear: both !important; } .paymentCost .infoBox { left: -3px !important; } .tripItemToggleContainer .tripItemToggleButton { position: inherit !important; } .tripItemContainer{ position:relative !important; } .uwt-show{ display:block !important; } .uwt-flex-tool-tip-box ul { margin: 0; } #tripHighlightContainer .boundContainer{ width:735px !important; } #tripHighlightContainer .outBounds{ width:48% !important; } #tripHighlightContainer .inBounds{ width:48% !important; } #tripHighlightContainer .rightSide{ clear: both !important; } #tripHighlightContainer{ position:relative; } .uwt-flex-tool-tip-box ul li:before { font-family: 'FontAwesome'!important; content: '\f00c'!important; margin: 0 5px 0 -15px!important; color: #10a700!important; } .uwt-flex-tool-tip-box ul li { line-height: 20px!important; font-size: 13px!important; letter-spacing: 0.1px!important; list-style: none!important; background-color: white; } .uwt-flex-tool-tip-box { display:none; right: -27px; position: absolute; bottom: 114px; border: 1px solid #bbbbbb; border-radius: 3px; background: #ffffff; color: #333333; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 12px; line-height: 1.2; padding: 12px; box-shadow: 0 0 10px rgba(0,0,0,0.1); width: 220px; } .uwt-flex-tool-tip-box:after, .uwt-flex-tool-tip-box:before { top: 100%; left: 50%; border: solid transparent; content: ""; height: 0; width: 0; position: absolute; pointer-events: none; transform-origin: center bottom; } .uwt-flex-tool-tip-box:after { border-color: rgba(255, 255, 255, 0); border-top-color: #ffffff; border-width: 10px; margin-left: -10px; transform-origin: center bottom; } .uwt-flex-tool-tip-box:before { border-color: rgba(187, 187, 187, 0); border-top-color: #bbbbbb; border-width: 11px; margin-left: -11px; transform-origin: center bottom; } .recommendation.enableTooltip.first { font-size: 16px!important; } .tripItemHeader .recommendation.first { margin-left: 12px!important; } .tripItemHeader.recommendationHeader { background: #0e5682!important; border-color: #0e5682!important; border-image: none!important; border-style: solid solid none!important; border-width: 1px 1px 0!important; color: #fff!important; font-weight: 100!important; padding: 6px 0!important; } .journeyType{ font-size: 17px!important; font-weight: 100!important; } .outBound .journeyType:before{ color: #888!important; content: "\f072"!important; display: inline-block!important; font-family: "FontAwesome"!important; font-size: 16px!important; margin: 0 5px 0 0!important; transform: rotate(45deg)!important; } .inBound .journeyType:before{ color: #888!important; content: "\f072"!important; display: inline-block!important; font-family: "FontAwesome"!important; font-size: 16px!important; margin: 0 5px 0 0!important; transform: rotate(-135deg)!important; } .tripItemSegmentItineraryFromAirport{ font-size: 16px!important; font-weight: 100!important; line-height: 18px!important; overflow: hidden!important; text-overflow: ellipsis!important; white-space: nowrap!important; width: 230px!important; } .tripItemSegmentItineraryToAirport{ font-size: 16px!important; font-weight: 100!important; line-height: 18px!important; overflow: hidden!important; text-overflow: ellipsis!important; white-space: nowrap!important; width: 230px!important; } .uwtFreeRebooking{ right: 0px !important; width: 100% !important; color: #333 !important; position: absolute !important; top: 96px !important; text-transform: none !important; font-size: 12px !important; text-align: center !important; } .tripItemTotalBoundTime{ border-top: 1px solid #ccc !important; background-color: #fff !important; -webkit-box-sizing: border-box !important; box-sizing: border-box !important; float: left !important; padding: 4px 10px !important; width: 100% !important; } .tripItemPricePerPersonValue{ color: #0E5682!important; text-align: center !important; font-size: 24px !important; font-weight: bold !important; } .tripItemLeftContent{ width: 748px !important; background-color: #fff !important; } .tripItemRightContent{ width: 0px !important; display: none !important; } .tripItemRightContent__innerWrapper{ position:absolute !important; height: 120px !important; width: 170px !important; right: 10px !important; } .tripItemRightContent__content{ margin-top:30px !important; } .recommendationPromotionBox{ text-align: center !important; } .bookButton{ box-shadow: inset 0 -2px 0 #d2d2d2 !important; background: #fff !important; border-radius: 5px !important; border: 1px solid #bbbbbb !important; margin-top: 5px !important; } .bookButton:hover{ background: linear-gradient(#f0f0f0, #e8e8e8) !important; } .bookButtonContent{ margin-bottom: 5px !important; font-size: 17px!important; text-transform: uppercase !important; margin-top: 5px !important; color: #333 !important; } .tripItemPricePerPersonLabel{ bottom: 0px !important; position: absolute !important; right: 0px !important; } .tripItemTotalDurations{ overflow: visible !important; } .urgencyRibbon{ position: absolute !important; right: 545px !important; top: 52px !important; height: 41px; width: 183px !important; } .urgencyRibbon--urgent::after { display: none !important; } .klarnaInstalment{ display:none !important; } /* FLEX CONTAINER */ .tripItemRightContent__innerWrapperFlex{ position: absolute !important; height: 120px !important; width: 200px !important; right: 210px !important; } .bookButtonFlex{ margin-top: 5px !important; box-shadow: inset 0 -2px 0 #008700 !important; background: linear-gradient(#20b710, #10a700) !important; border-radius: 5px !important; border: 1px solid #009900 !important; text-transform: uppercase; } .bookButtonFlex:hover{ box-shadow: inset 0 -2px 0 #10a710 !important; background: linear-gradient(#40d730, #20c720) !important; } .bookButtonContentFlex{ margin-bottom: 5px !important; font-size: 17px !important; text-transform: uppercase !important; margin-top: 5px !important; color: #fff !important; } .tripItemPricePerPersonValueFlex{ color: #ff7e43!important; text-align: center !important; font-size: 24px !important; font-weight: bold !important; } .uwtFlexContainer{ height: 110px !important; width: 100% !important; margin-top: 25px !important; } .tripItemRightContent__contentFlex{ margin-top:30px !important; }

Supersaver / OY SRG Finland AB. • Puh. +358 985 677 811 • asiakaspalvelu@support.supersaver.fi
© 2017 Supersaver. All Rights Reserved. • Alv. Rek | Y-1925453-7 | IATA 192 1037 6 | KuVi 2556/05/MJMV

Header

Subject

Body

Footer