Tulivuoren purkaus Islannissa 21. toukokuuta 2011

Arvoisa asiakkaamme,

Valitettavasti asiakaspalvelumme on ruuhkautunut 21. toukokuuta 2011 Islannissa tapahtuneen tulivuoren purkauksen lentoliikenteelle aiheuttamien vaikeuksien vuoksi. Mikäli varasit lennon joka peruttiin edellämainitusta syystä pyydämme sinua toimimaan allaolevan ohjeistuksen mukaisesti:

Ohjeita matkustajille joiden lento on peruttu

Mikäli matkasi peruuntui tulivuorenpurkauksen aiheuttaman lentokiellon vuoksi voimme anoa lentoyhtiöltä maksunpalautusta peruuntuneesta lennosta. Tätä varten tarvitsemme sinulta kirjallisen ilmoituksen sähköpostitse takaisinmaksupyynnöstä. Liitä vapaamuotoiseen viestiin mukaan tilausnumerosi ja mikäli olet maksanut matkan pankkitililtä niin myös pankkiyhteystietosi (pankin nimi, tilinumero ja tilin omistajan nimi). Välitämme takaisinmaksupyynnön edelleen lentoyhtiölle ja heidän palautettua maksamasi summan meille hyvitämme sen edelleen joko luottokortillesi tai pankkitilillesi. Huomioithan että lentoyhtiöiden takaisinmaksuosastot saattavat olla erittäin ruuhkautuneita tällä hetkellä jolloin takaisinmaksuun saattaa kulua useita viikkoja.

Mikäli varasit hotellimajoituksen jota et voinut käyttää tulemme noudattamaan hotellin määrittelemiä peruutusehtoja yhdessä meidän erityisehtojen kanssa kaikissa tapauksissa. Meidän määrittelemät erityisehdot ovat nähtävillä sivustollamme.

Pahoittelemme luonnonmullistuksesta asiakkaillemme aiheutuvaa haittaa.

Supersaverin henkilökunta

Matkat

Ennen matkaa

Suosituimmat kohteet

Suosituimmat kaupungit

Asiakaspalvelu

Tietoa meistä

Meillä maksat turvallisesti. Yhteistyössä:

Luotettava valinta

650 lentoyhtiön parhaat hinnat

12 miljoonaa asiakasta joka vuosi

Turvallinen maksu

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#bbb!important}.bookButton:hover{background:linear-gradient(#f0f0f0,#e8e8e8)!important}.bookButtonContent{text-transform:uppercase!important;color:#333!important}.tripItemPricePerPersonLabel{bottom:0!important;position:absolute!important;right:0!important}.tripItemTotalDurations{overflow:visible!important;height:22px!important}.urgencyRibbon{position:absolute!important;right:545px!important;top:52px!important;height:41px;width:183px!important}.tripItemRightContent__innerWrapperFlex{position:absolute!important;height:120px!important;width:200px!important;right:210px!important}.bookButtonFlex{box-shadow:inset 0 -2px 0 #008700!important;background:linear-gradient(#20b710,#10a700)!important;border-radius:5px!important;border:1px solid #090!important;text-transform:uppercase}.bookButtonFlex:hover{box-shadow:inset 0 -2px 0 #10a710!important;background:linear-gradient(#40d730,#20c720)!important}.bookButtonContentFlex{text-transform:uppercase!important;color:#fff!important}.tripItemPricePerPersonValueFlex{color:#ff7e43!important;text-align:center!important;font-size:24px!important;font-weight:700!important}.uwtFlexContainer{height:110px!important;width:100%!important;margin-top:25px!important}.tripItemRightContent__contentFlex{margin-top:13px!important}#tripHighlightContainer .right.rightSide .paymentCost{margin-top:5px}#tripHighlightContainer .paymentCost .icon{position:relative;top:-4px;right:1px!important}#airResultListPlaceHolder .airResultListContainer .tripItemTotalDurations .tripItemTotalBoundTime{background-color:transparent!important}span.showFareRules{padding:5px!important;display:none}.paymentCost{display:inline;position:absolute!important;margin:4px 0 0 -22px}#tripHighlightContainer .cro-platser-kvar,#tripItemContainer .cro-platser-kvar,.paymentCost i.fa.fa-info-circle.icon,.right.rightSide{display:none}svg.urgencyRibbon__icon{width:15px;margin:0 0 0 6px;position:absolute}img.utw-transition-flexible-favorite-icon{width:22px;position:absolute;margin:-3px 0 0}.cro-button-box{width:345px;float:left;padding:14px 14px 0;min-height:90px}#tripHighlightContainer .cro-button-box{width:340px}.cro-platser-kvar{position:absolute;border:1px solid #e5d9aa;background:#fffce6;min-width:155px;float:right;margin:-34px -20px 0 0;padding:3px 0 1px;bottom:138px;right:10px}.cro-platser-kvar span{padding:0 7px 0 28px!important}.cro-copy h4{font-weight:200;font-size:16px;margin:2px 0 7px}.cro-copy h4 span{margin-left:28px}.cro-price-button{position:relative}.cro-standard .cro-price-button span{color:#3586d1}.cro-flex .cro-price-button span{color:#ff7e43}.cro-price-button span{font-size:21px;font-weight:700}.cro-button-flex,.cro-button-org{max-height:31px;font-size:14px}.cro-price-button button{width:160px;border-radius:3px;cursor:pointer;border:1px solid #bbb;padding:7px 0;margin:0 0 0 55px;background:#fff}.cro-flex .cro-price-button button{background:#10a700;color:#fff;border:1px solid #34ae20}.cro-flex .cro-price-button button:hover{background-color:#20c720}.cro-standard .cro-price-button button:hover{background-color:#E8E8E8}.cro-allmanna-biljettregler span a{color:#565656;font-weight:100}.cro-allmanna-biljettregler span{margin-top:15px!important;float:left}.cro-price-flex,.cro-price-org{float:left;margin-top:7px}.cro-loading:after{content:' .';animation:dots 1s steps(5,end) infinite}@keyframes dots{0%,20%{color:transparent;text-shadow:.25em 0 0 transparent,.5em 0 0 transparent}40%{color:#e6e6e6;text-shadow:.25em 0 0 transparent,.5em 0 0 transparent}60%{text-shadow:.25em 0 0 #ccc,.5em 0 0 transparent}100%,80%{text-shadow:.25em 0 0 #333,.5em 0 0 #fff}}.cro-button-org{padding-top:6px!important;padding-bottom:5px!important}.cro-price-org{padding-top:0!important;padding-bottom:0!important}@keyframes blink{50%{color:transparent}}.loader__dot{animation:1s blink infinite}.loader__dot:nth-child(2){animation-delay:250ms}.loader__dot:nth-child(3){animation-delay:.5s}.loader .loader__dot{font-size:22px;line-height:17px}.cro-button-flex .loader .loader__dot{color:#fff!important}#tripHighlightContainer .cro-pris-per-vuxen span,#tripHighlightContainer .supplierCostSpecification .icon,.tripItemContainer .cro-pris-per-vuxen span,.tripItemContainer .supplierCostSpecification .icon{color:#565656!important;font-size:12px!important}.tripItemContainer .supplierCostSpecification{bottom:50px;position:absolute;right:17px}#tripHighlightContainer .supplierCostSpecification{bottom:16px;position:absolute;right:28px}.tripItemContainer .cro-pris-per-vuxen span{cursor:default!important;font-weight:100!important;float:right!important;margin-right:16px}#tripHighlightContainer .cro-pris-per-vuxen span{bottom:6px!important;position:absolute!important;cursor:default!important;font-weight:100!important;float:right!important;right:28px!important}.uwtFlexMer{font-weight:400!important;color:#929292!important;font-size:11px!important}

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